Last updated: September 2026
AudioraSpace CIC respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, register for an activity, purchase a service or use our digital learning services.
1. Who We Are
AudioraSpace CIC is a Community Interest Company registered in England and Wales.
Company No. 16786712
Registered address:
124 City Road
London
EC1V 2NX
United Kingdom
Email: info@audioraspace.com
For the purposes of UK data protection law, AudioraSpace CIC is the data controller for personal information that we collect and use.
2. Information We May Collect
Depending on how you interact with us, we may collect:
- your name and contact details, including your email address;
- information provided when you contact us or complete a form;
- registration and membership information;
- information relating to programmes, seminars, study groups or other activities you join;
- payment and transaction information;
- communications between you and AudioraSpace CIC;
- basic technical information relating to your use of our website and digital services.
We only collect information that is reasonably necessary to provide and manage our services.
3. How We Use Your Information
We may use personal information to:
- respond to enquiries;
- process registrations and purchases;
- provide access to membership and digital learning content;
- administer programmes, seminars, study groups and other activities;
- provide information about services you have purchased or registered for;
- process payments and maintain appropriate financial records;
- provide customer support;
- maintain and improve our website and services;
- meet our legal, regulatory and administrative obligations;
- send news or information about AudioraSpace activities where you have agreed to receive such communications or where otherwise permitted by law.
4. Our Lawful Bases
Under UK data protection law, we must have a lawful basis for using personal information.
Depending on the circumstances, we may process your information because:
- it is necessary to provide a service or fulfil a contract with you;
- we have a legal obligation to retain or process certain information;
- it is necessary for our legitimate interests in operating, protecting and improving AudioraSpace CIC and its services; or
- you have given us consent, for example for certain marketing communications.
Where processing is based on consent, you may withdraw your consent at any time.
5. Payments
Payments for AudioraSpace services may be processed by third-party payment providers such as Stripe.
Payment providers may collect and process payment information in accordance with their own privacy policies and legal obligations.
AudioraSpace CIC does not normally receive or store your full payment card details.
6. Sharing Your Information
We do not sell your personal information.
We may share information where reasonably necessary with trusted service providers that help us operate our website, process payments, communicate with participants, provide digital services or administer our activities.
We may also disclose information where required by law or where reasonably necessary to protect our legal rights.
Where third-party providers process personal information on our behalf, we take reasonable steps to use appropriate and reputable providers.
7. International Data Transfers
Some technology and service providers may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards required by applicable UK data protection law are in place.
8. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business and financial records, resolving disputes and meeting legal obligations.
Different types of information may therefore be retained for different periods.
When information is no longer required, it will be deleted or securely disposed of where appropriate.
9. Marketing Communications
If you choose to receive news, updates or information about future AudioraSpace activities, we may contact you using the details you provide.
You can unsubscribe or ask us to stop sending marketing communications at any time by using an unsubscribe option where available or by contacting info@audioraspace.com.
10. Cookies and Website Data
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and support relevant website functions.
Where consent is required for non-essential cookies, visitors will be given an appropriate choice.
Further information may be provided through our website’s cookie notice or cookie settings.
11. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:
- request access to personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete personal information in certain circumstances;
- ask us to restrict how information is used;
- object to certain uses of your information;
- request transfer of certain information where applicable; and
- withdraw consent where we rely on consent.
These rights are subject to applicable legal requirements and exemptions.
To exercise your rights, please contact:
12. Data Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
13. Complaints
If you have concerns about how AudioraSpace CIC uses your personal information, please contact us first at info@audioraspace.com.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Information about data protection rights and complaints is available on the ICO website.
14. Changes to This Policy
We may update this Privacy Policy when our services, technology or legal obligations change.
The latest version will be published on this page with the date of the most recent update.
Contact
AudioraSpace CIC
Email: info@audioraspace.com
Company No. 16786712
124 City Road
London
EC1V 2NX
United Kingdom